Xoom Energy

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Xoom Energy is part of a progressive group of companies focused on energy.  They offer a blend of products for home and business energy plans and great customer service. They offer both electricity and natural gas in deregulated energy markets in 19 states across the U.S. They work with 90+ utilities which makes them one of the largest energy retailers in the country.

Xoom Energy’s vision is to be “Recognized as a leading supplier of energy solutions dedicated to exceeding the expectations of our customers, encouraging excellence from our employees, and serving as a trusted industry advocate.”

Xoom Energy also sets itself apart from other energy provider with its Xoom Xtras rewards programs.  You can earn point for managing your account and learning about energy savings tips.  Your points can be converted to discounts and deals in their network of partners.

Residential Markets They Serve:

Xoom Energy serves residential customers in 19 states and Washington D.C with electricity or natural gas.  Services may only be available in select areas of each state.

What Types of Plans Do They Offer?

Direct Energy offers a wide variety of plans to fit their customer’s needs.  Rates and plan type vary depending on the region you live.  Below are the most common types of energy plans they offer..


  • Fixed rate plans that last 12-24 months

  • Renewable energy plans that reduce your carbon footprint and protect from price spikes. There plans provide renewable energy certificates for 50% of the energy used.

  • Variable rate plans allow you access to current market rates with out committing to a long-term contract. These plans are only available in Texas.

Natural Gas

  • Fixed rate plans that last between 12 and 24 months that will protect you from seasonal price spikes.

  • Variable rate plans that will help you get a competitive market price each month with no long term commitment.

Benefits of Switching to Xoom Energy:

As one of the largest energy suppliers in the country, Xoom Energy offers their customers the following:

  • Fixed rate plans that a guaranteed for the length of the contract.

  • Varity in their plan options to fit the consumers need and lifestyle.

  • Easy and convenient switching process form your current energy supplier with no switching fees.

  • Protection from market volatility and price fluctuations with fixed rate plans

  • Exceptional customer service

Contact Information

Once a customer, contacting Xoom Energy is easy.  You will have access to your account online and take care of billing, account information, and personal details.  If you prefer to contact their support with other issues you can reach them at the following support numbers.

  • For residential customers call 1-888-997-8979

  • For Georgia residential customer call 1-855-203-3808